An AI Agent that works your Instagram enquiries
Agentic AI built for customer conversations: your Agent observes, understands, decides, acts and escalates — always within the rules you set, and only for customers who contacted you first.
Agent modes you control
Assist: your Agent drafts, your team sends. Guarded Auto: it also answers approved, standard questions. You always see which is on.
Your Agent understands every enquiry
Price, size, availability, delivery, booking and more — classified with a taxonomy that adapts to your type of business.
Agent Drafts
AI-written replies grounded in your catalogue, FAQs and policies. It asks or hands over rather than invent prices or stock.
Agent Replies
Automatic replies to DMs and comments, only for the low-risk scenarios you approve, with hourly limits and full audit trail.
Escalation to your team
Complaints, orders, payments, custom requests and low-confidence cases always go to a person.
Opportunities your Agent found
Buying-intent enquiries that waited too long, each with the reason it was flagged.
Daily Agent dashboard
What your Agent did today, what customers are asking, response times and where your team stepped in.
Agent Audit at onboarding
Connect Instagram and get a review of your last 7 days: response speed, repeated questions and automation potential.
Organised inbox
Every Instagram DM and comment in one place, with customer history, notes and tags.
Lead scoring
Every enquiry is scored for buying intent so hot leads rise to the top.
Meta-compliant by design
Official APIs, encrypted tokens, webhook signature verification and data deletion. Inbound conversations only.
Diagnostics
A real readiness checklist that verifies your connection, permissions and webhooks.